CustomerFetch

Privacy Policy

1. Data Controller

The controller responsible for data processing on this website is:

Kevin Schmitt
TraxxForge.de
Im Triebgewann 20
65550 Limburg an der Lahn
Germany

2. General information

We take the protection of your personal data seriously. Personal data is processed only to the extent necessary to provide this website, communicate with users and customers, and provide or sell CustomerFetch.

Personal data means any information relating to an identified or identifiable natural person.

3. Hosting and server log files

When you access this website, technical information may automatically be transmitted to the web server and stored in server log files. This may include your IP address, browser type and version, operating system, referrer URL, requested page, date and time of access and HTTP status information.

This processing is necessary to securely and reliably provide the website. The legal basis is Art. 6(1)(f) GDPR, based on our legitimate interest in the secure and technically reliable operation of the website.

4. Language preference

CustomerFetch.com offers the website in English and German. Your selected language may be stored locally in your browser so that your preference can be retained on future visits.

This information is used solely to provide the requested language setting.

5. Bootstrap and jsDelivr CDN

This website uses Bootstrap resources that may be loaded through the jsDelivr Content Delivery Network. When these files are loaded, your browser establishes a connection to servers operated by the CDN provider. Technical information such as your IP address may therefore be transmitted.

The use of these resources serves the technically efficient and consistent presentation of our website.

6. Purchase processing via CopeCart

Purchases of CustomerFetch may be processed through the external payment and checkout provider CopeCart. When you click a purchase button, you are redirected to a website operated by CopeCart.

The personal and payment data you provide during the checkout process is processed by CopeCart in accordance with its own privacy policy and contractual terms. CustomerFetch does not directly collect your complete payment information such as credit card or bank account details through this website.

7. Contact by email

If you contact us by email, the information you provide, including your email address and the contents of your message, will be processed for the purpose of handling your request.

Depending on the nature of your request, processing is based on Art. 6(1)(b) GDPR for contractual or pre-contractual communication or Art. 6(1)(f) GDPR for general enquiries.

8. Storage period

Personal data is stored only for as long as necessary for the respective processing purpose or as required by statutory retention obligations. After the purpose ceases to apply and no statutory retention obligation exists, the data will be deleted.

9. Your rights

Under the GDPR, you have rights concerning your personal data, including the right to access, rectification, deletion, restriction of processing, data portability and, where applicable, objection to processing.

To exercise your rights, please contact us at info@customerfetch.com .

10. Right to lodge a complaint

You also have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection law.

11. SSL / TLS encryption

This website uses SSL or TLS encryption to protect the transmission of confidential information. You can recognize an encrypted connection by the HTTPS address in your browser.

12. Changes to this Privacy Policy

We may update this Privacy Policy when the website, the services used or legal requirements change.